Terms of Service

Last updated May 11, 2026

1. Agreement to these Terms

Welcome to HotClays. These Terms of Service (these “Terms”) are a legally binding agreement between you and HotClays LLC, a Minnesota limited liability company with its principal place of business in California (“HotClays”, “we”, “us”, or “our”). These Terms govern your access to and use of:

• the HotClays websites and web application;
• the HotClays iOS and Android mobile applications;
• the HotClays APIs; and
• any features, content, or updates we provide through the above

(collectively, the “Services”). By creating an account, clicking “I agree,” or otherwise accessing or using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, do not use the Services.

We may update these Terms from time to time. When we do, we will update the “Last updated” date above and notify you through the Services (for example, with an in-app banner). If a change materially reduces your rights or materially changes how we handle your information, we will give you reasonable advance notice before it takes effect. Your continued use of the Services after an update takes effect is your acceptance of the updated Terms. If you do not agree to the updated Terms, your only remedy is to stop using the Services and cancel any paid subscription in accordance with Section 6.

2. Who may use the Services

You must be at least thirteen (13) years old to create an account. If you are between 13 and 18, you represent that your parent or legal guardian has consented to your use of the Services and agrees to these Terms on your behalf. By using the Services, you represent and warrant that you meet these requirements and that you are not barred from using the Services under applicable law. If you are using the Services on behalf of an entity (for example, a club, league, range, or team), you further represent that you are authorized to bind that entity, and “you” includes both you individually and that entity.

We do not knowingly collect personal information from children under 13. See the Privacy Policy.

3. The Services

HotClays helps clay-target shooters, coaches, clubs, and leagues record, analyze, and share scores and statistics for shooting disciplines such as trap, skeet, and sporting clays. Among other things, the Services let you:

• create and manage groups, events, and related data;
• record scores and compute aggregate statistics;
• invite other users to join a group with varying levels of access;
• upload physical scorecards for automated optical character recognition using AI (see Section 11);
• connect a third-party electronic waiver provider so that waiver status can be tracked alongside registrations;
• collect and process payments through our integrated payment platform; and
• purchase an optional premium subscription that unlocks additional features.

We may add, remove, change, or suspend features of the Services at any time, and we may impose reasonable usage limits. We are not obligated to keep any feature available indefinitely.

4. Accounts

4.1 Registering an account

To use most of the Services, you must create a HotClays account. You agree to: (a) provide accurate, current, and complete information; (b) keep that information up to date; and (c) keep your password and any second-factor secret confidential.

When you create an account, your password is set and stored by a third-party authentication provider — HotClays does not see or retain it. We strongly recommend choosing a strong, unique password.

4.2 Account security

You are responsible for all activity on your account, including by anyone you allow to use it. You must notify us immediately at support@hotclays.com if you suspect any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this Section.

4.3 One account per person

You may not register more than one HotClays account for yourself, and you may not transfer, sell, or share your account credentials.

5. Groups, memberships, and shared content

HotClays is designed for groups. You can create or join groups, and content you place in a group may be visible to other members or, depending on the group’s settings, to the public. If you administer a group, you are responsible for ensuring that you have authorization to add the people and content you submit, and for maintaining any consents required by applicable law.

6. Subscriptions and payments

HotClays offers both a free tier and an optional premium subscription. Premium features and prices are described in the Services and may change from time to time.

6.1 Where you buy

• Web. Premium subscriptions purchased on the web are processed by Stripe, Inc. Your card and billing details are entered at Stripe, not at HotClays. Your use of Stripe’s services is subject to Stripe’s terms and privacy policy.
• iOS. Premium subscriptions purchased inside the iOS app are processed by Apple Inc. through the App Store using your Apple ID and are subject to Apple’s Media Services Terms and Conditions. HotClays does not receive your payment-card data for iOS subscriptions.
• Android. Premium subscriptions purchased inside the Android app are processed by Google LLC through Google Play Billing using your Google account and are subject to the Google Play Terms of Service. HotClays does not receive your payment-card data for Android subscriptions.

6.2 Recurring billing and auto-renewal

Premium subscriptions are billed on a recurring basis (for example, monthly or annually) until you cancel. Unless you cancel before the end of the then-current billing period, your subscription will automatically renew at the published price for the next period, using the payment method on file with Stripe, Apple, or Google, as applicable.

6.3 Cancelling

You can cancel at any time:

• Web: manage your subscription from inside the HotClays web app.
• iOS: manage your subscription through your Apple ID settings or the App Store.
• Android: manage your subscription through the Google Play Store.

Cancellation takes effect at the end of the then-current billing period. You will retain premium access through the end of that period, unless we terminate your access earlier under these Terms.

6.4 Refunds

Except where required by law or expressly stated otherwise in the Services, all payments are non-refundable. If you believe you were charged in error, contact us at support@hotclays.com. Refund requests for iOS subscriptions must generally be made through Apple; refund requests for Android subscriptions must generally be made through Google.

6.5 Free trials

If we offer a free trial, we will tell you the trial’s length at sign-up. Unless you cancel before the end of the trial, your subscription will convert to a paid subscription at the then-current price and renew automatically until cancelled.

6.6 Price changes and taxes

We may change prices for future billing periods. We will give you reasonable advance notice (for example, by email or inside the Services) before a price change takes effect. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes; amounts stated in the Services are, unless otherwise specified, exclusive of taxes.

6.7 Failed payments

If a payment fails, we may suspend or downgrade your premium access until payment is brought current. Stripe, Apple, and Google each have their own retry and dunning rules, which will govern attempts to collect overdue amounts on the respective platforms.

6.8 Apple-specific subscription terms

If you purchase a subscription through the App Store, you also agree to the following in addition to Apple’s Media Services Terms and Conditions:

• Your subscription is billed to your Apple ID.
• Your subscription automatically renews unless you turn off auto-renew at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen subscription.
• You can manage your subscription and turn off auto-renew by going to your Apple ID account settings after purchase.
• Any unused portion of a free trial, if offered, is forfeited when you purchase a paid subscription.

6.9 Google-specific subscription terms

If you purchase a subscription through Google Play, you also agree to the following in addition to the Google Play Terms of Service:

• Your subscription is billed to your Google Play account.
• Your subscription automatically renews unless you cancel it at least 24 hours before the end of the current period.
• You can manage and cancel your subscription through the Google Play Store on your device.

7. Your content and the license you grant us

7.1 What is “Your Content”

“Your Content” means any data you submit to the Services, including names and details of people you add, group and event information, images and PDFs you upload, scores, configurations, statistics, and other content you create or post. Your Content does not include data provided by HotClays itself, such as system-default templates we ship with the Services.

7.2 Ownership

As between you and HotClays, you retain all rights in and to Your Content.

7.3 License to HotClays

You grant HotClays a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for example, to crop, rotate, or re-encode an image for OCR), transmit, display, and otherwise use Your Content solely to the extent necessary to provide, maintain, improve, and secure the Services, to back up Your Content, to comply with legal obligations, and to enforce these Terms.

This license includes the right to use scorecard images and PDFs you upload, together with the AI and human-reviewed readings of those scorecards, to train, evaluate, fine-tune, and improve HotClays’ own scorecard-recognition and shot-classification models. Those models are used inside the Services to help turn your paper scorecards into digital scores; better training data makes the feature work better for everyone. This license does not permit us to use Your Content for advertising, to sell or license Your Content to third parties, to train a third party’s or any generally available model outside of HotClays, or for any purpose unrelated to the operation of the Services.

7.4 Your representations about Your Content

You represent and warrant that:

• you have all rights necessary to submit Your Content and to grant the license above;
• Your Content does not violate these Terms, any applicable law, or any third party’s rights (including intellectual-property, privacy, publicity, or contractual rights);
• if Your Content includes personal information about other people (names, email addresses, and similar), you have a lawful basis to provide it to us, and you will comply with any notice, consent, or contractual obligations that apply to that information; and
• Your Content is not unlawful, harassing, defamatory, obscene, or otherwise objectionable.

7.5 Feedback

If you give us feedback or suggestions about the Services, we may use them without restriction or compensation. You hereby grant us a perpetual, irrevocable, worldwide, royalty-free license to use any such feedback for any purpose.

8. Acceptable use

You agree not to:

1. use the Services for any unlawful purpose or in violation of any applicable law or regulation;
2. upload, transmit, or store any content that is illegal, harassing, defamatory, infringing, obscene, or that harms minors;
3. impersonate another person or misrepresent your affiliation with any person or entity;
4. upload viruses, worms, ransomware, or other malicious code;
5. probe, scan, or test the vulnerability of the Services or any related system, break or circumvent any authentication or security measure, or bypass rate limits;
6. access the Services or any account without authorization, or attempt to do so;
7. scrape, harvest, or systematically retrieve data from the Services, or use a bot, spider, crawler, scraper, or other automated means to access the Services, except for well-behaved requests by standard search-engine crawlers;
8. use the Services to develop, train, or fine-tune any artificial intelligence, machine-learning, statistical, or similar model;
9. reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services, except to the extent expressly permitted by applicable law;
10. modify, translate, or create derivative works of the Services;
11. remove, obscure, or alter any copyright, trademark, or other proprietary notice in the Services;
12. resell, sublicense, rent, lease, or otherwise commercially exploit the Services without our prior written consent;
13. use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other user’s use of the Services;
14. use the Services to send unsolicited messages, spam, or chain letters;
15. upload personal information about other people without a lawful basis, or upload special categories of personal data (such as health, biometric, or children’s data) through features not intended to hold that kind of data; or
16. encourage or enable any other party to do any of the above.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Section 8, including removing offending content, suspending or terminating accounts, and reporting conduct to law enforcement.

9. Third-party services and app stores

The Services rely on third-party platforms and APIs. Your use of those platforms and APIs, when you access or use them directly, is subject to their own terms.

• Apple App Store. If you install the iOS app, the terms in Section 16 apply in addition to Apple’s own terms.
• Google Play. If you install the Android app, the terms in Section 16 apply in addition to Google’s own terms.
• Stripe handles web subscription payments and payment collection and processing. By paying through Stripe you accept Stripe’s terms of service and privacy policy.
• Electronic waiver providers (such as Smartwaiver, WaiverForever, and WaiverFile) may be connected by users to track waiver status. Your use of those providers is subject to their own terms.
• A third-party AI service processes scorecard images for OCR. See Section 11.

We are not responsible for the acts or omissions of any third-party platform or service and make no warranties about them.

10. Intellectual property

10.1 Our rights

The Services, including all software, designs, user interfaces, graphics, logos, trademarks, and the selection and arrangement of the above, are the property of HotClays LLC or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual-property laws.

“HotClays” and the HotClays logo are trademarks of HotClays LLC. You may not use our trademarks without our prior written consent, except to accurately identify the Services in a manner consistent with fair use.

10.2 Limited license to use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use or for your organization’s internal use. All rights not expressly granted to you in these Terms are reserved by HotClays.

10.3 DMCA / copyright complaints

If you believe that Your Content or other content on the Services infringes your copyright, please send a notice to support@hotclays.com with “DMCA Notice” in the subject line, including: (a) a signature (electronic is fine) of the copyright owner or someone authorized to act on their behalf; (b) identification of the work you claim is infringed; (c) the URL or a sufficiently detailed description of the allegedly infringing material; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act. We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

11. AI-assisted scorecard scanning

HotClays offers an optional feature that uses AI-assisted optical character recognition (OCR) to digitize scanned scorecards. When you upload a scorecard for scanning:

• we store the image or PDF on our servers in the United States so you and other members of your group can continue to view it in the app;
• we send the image to a third-party AI OCR service to read the shooter names, totals, and other structured fields; and
• we run our own in-house classification models on our infrastructure.

We use your uploads to improve our own recognition models. As described in Section 7.3, scorecard images and their readings (including any corrections you make) are used to train and improve HotClays’ in-house recognition models. We do not use your uploads to train any third-party model, and we do not sell or share the training data.

AI can be wrong. OCR results may contain mistakes. You are responsible for reviewing OCR output before relying on it for any competition outcome, ranking, statistic, or other decision. HotClays is not liable for inaccuracies produced by the AI, nor for any consequences of your reliance on an unreviewed OCR result.

See our Privacy Policy for more detail on how we handle scanned scorecards.

12. Firearms and shooting-sports disclaimer

HotClays is a digital scorekeeping and statistics platform. We do not sell or manufacture firearms, ammunition, or related equipment. Use of any firearm or shooting facility is at your own risk and is solely your responsibility.

You must comply with all applicable federal, state, local, and international laws, rules of governing bodies (such as ATA, NSCA, NSSA, CPSA, USA Clay Target League, or others), range rules, and safety protocols when engaging in clay-target shooting. HotClays does not verify compliance and is not a substitute for your own training, licensing, insurance, or safety program.

Administrative flags you record in the Services (such as waiver or payment status) are for your convenience — HotClays does not hold or manage any underlying documents they refer to. Where payments are processed through the Services, they are handled by a third-party payment processor as described in Section 6. HotClays is not responsible for the goods, services, or activities that the payment covers.

13. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, share, and protect personal information. By using the Services you acknowledge that you have read and understood the Privacy Policy.

14. Beta features

We may label certain features as “beta,” “preview,” “experimental,” or similar ("Beta Features"). Beta Features are made available to you on an “as is” basis, may not be as reliable as the rest of the Services, and may be changed or withdrawn at any time without notice. Your feedback on Beta Features is governed by Section 7.5.

15. Suspension and termination

15.1 By you

You may stop using the Services at any time. To close your account, email support@hotclays.com. Closing your account will cancel any active subscription in accordance with Section 6, but you will remain liable for amounts owed up to the cancellation date.

15.2 By us

We may suspend or terminate your access to the Services, in whole or in part, at any time and with or without notice, if (a) you violate these Terms or any policy incorporated by reference; (b) we reasonably believe your account has been compromised or is being used to harm other users, HotClays, or third parties; (c) you fail to pay amounts owed under these Terms; or (d) we are required to do so by law. We will use reasonable efforts to notify you, except where prompt action is needed to protect HotClays, our users, or third parties.

15.3 Effect of termination

Upon termination, your right to access and use the Services ends. We may delete your account and Your Content after a reasonable retention period, subject to applicable law and the retention periods described in our Privacy Policy. Sections 6.4 (Refunds), 7.3 (Your limited license), 7.5 (Feedback), 10 (Intellectual property), 11 (AI disclaimer), 12 (Firearms disclaimer), 17 (Disclaimers), 18 (Limitation of liability), 19 (Indemnification), 20 (Dispute resolution), and 21 (Miscellaneous) survive termination.

16. Mobile-application license and app-store terms

If you download the HotClays iOS app from the Apple App Store or the HotClays Android app from Google Play, in addition to the rest of these Terms, the following applies.

16.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the applicable mobile app on a device that you own or control and solely for your personal or internal organizational use. You may not: (a) decompile, reverse engineer, disassemble, or attempt to derive the source code of the app, except as expressly permitted by applicable law; (b) modify, adapt, or create derivative works of the app; (c) remove proprietary notices from the app; (d) use the app in violation of export-control or sanctions laws; (e) use the app for any purpose for which it is not designed; or (f) use the app in a way that violates the applicable app-store terms.

16.2 Apple-specific acknowledgements

If you obtained the iOS app from the App Store, you acknowledge and agree that:

• These Terms are between you and HotClays only, not with Apple. Apple is not responsible for the iOS app or its content.
• The license granted to you for the iOS app is limited to a non-transferable license to use the app on an Apple-branded product that you own or control and as permitted by the Apple Media Services Terms and the Usage Rules in the App Store Terms.
• HotClays, not Apple, is solely responsible for the iOS app and its content. To the maximum extent permitted by applicable law, Apple has no warranty obligation whatsoever with respect to the iOS app.
• HotClays, not Apple, is responsible for addressing any claims by you or any third party relating to the iOS app, including (i) product liability claims; (ii) any claim that the iOS app fails to conform to applicable legal or regulatory requirements; and (iii) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the iOS app’s use of any third-party functionality such as generative-AI services.
• In the event of any third-party claim that the iOS app or your possession and use of the iOS app infringes that third party’s intellectual-property rights, HotClays, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of the claim.
• You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16.3 Google-specific acknowledgements

If you obtained the Android app from Google Play, you acknowledge and agree that:

• You must comply with the Google Play Terms of Service in addition to these Terms.
• Google is not responsible for the Android app or for any claims relating to it.

17. Disclaimers

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. To the maximum extent permitted by applicable law, HotClays and its affiliates, officers, directors, employees, agents, and licensors disclaim all warranties, express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and accuracy, and any warranties arising out of a course of dealing, usage, or trade practice.

Without limiting the foregoing, we do not warrant that (a) the Services will meet your requirements or expectations; (b) the Services will be uninterrupted, timely, secure, or error-free; (c) any information obtained through the Services (including AI OCR results and computed statistics) will be accurate or reliable; (d) defects will be corrected; or (e) the Services or the servers that make them available are free of viruses or other harmful components.

You are solely responsible for determining whether the Services are appropriate for a given competition, league, or use case, and for verifying the accuracy of results before relying on them.

Some jurisdictions do not allow the disclaimer of certain warranties; in those jurisdictions, some of the above disclaimers may not apply to you.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HOTCLAYS OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF HOTCLAYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY UNDER THESE TERMS AND YOUR USE OF THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO HOTCLAYS FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY U.S. DOLLARS ($50).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, some of the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by applicable law.

19. Indemnification

You agree to defend, indemnify, and hold harmless HotClays and its affiliates, officers, directors, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to (a) Your Content; (b) your use of the Services; (c) your violation of these Terms; (d) your violation of any applicable law or the rights of any third party, including intellectual-property, privacy, publicity, or contractual rights; or (e) any dispute between you and another user of the Services. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us in asserting any available defenses.

20. Dispute resolution and governing law

Please read this Section 20 carefully. It requires you and HotClays to resolve most disputes through individual binding arbitration instead of a court or jury, and waives class actions.

20.1 Governing law

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws rules. Nothing in this Section overrides any mandatory consumer-protection law of the state in which you reside. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply.

20.2 Informal negotiation

Before filing a claim, you and HotClays each agree to try to resolve the dispute informally. You may send a written notice of the dispute to support@hotclays.com with “Dispute Notice” in the subject line, describing the claim and the relief you are seeking. If we cannot resolve the dispute within thirty (30) days of the notice, either of us may start an arbitration.

20.3 Binding arbitration

You and HotClays agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if not applicable, its Commercial Arbitration Rules). The arbitration will be conducted by a single arbitrator, in English, and, unless you and we agree otherwise, will take place in Hennepin County, Minnesota, or by videoconference or written submissions in accordance with the AAA rules. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. You and HotClays give up the right to a trial by jury.

20.4 Class-action waiver

You and HotClays agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, representative, or consolidated proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found to be unenforceable, then the entirety of Section 20.3 will be null and void as to that particular claim.

20.5 Exceptions

Nothing in this Section 20 prevents either party from (a) seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights or to prevent unauthorized access to the Services; or (b) bringing an individual claim in small-claims court, so long as the action remains in that court and proceeds only on an individual (non-class, non-representative) basis.

20.6 30-day opt-out

You may opt out of the arbitration agreement in Sections 20.3–20.4 by sending written notice to support@hotclays.com with “Arbitration Opt-Out” in the subject line within thirty (30) days after you first accept these Terms. If you opt out, Section 20.1 still applies, and disputes will be resolved in the courts described in Section 20.7.

20.7 Judicial forum for non-arbitrated claims

If, notwithstanding Sections 20.3–20.5, a dispute is not subject to arbitration, you and HotClays agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Hennepin County, Minnesota, and waive any objection to that venue.

20.8 Time limit

Any claim arising out of or related to the Services must be filed within one (1) year after it arose, or it is permanently barred.

21. Miscellaneous

21.1 Entire agreement

These Terms, together with the Privacy Policy and any other policies we reference, are the entire agreement between you and HotClays about the Services and supersede all prior agreements.

21.2 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

21.3 Severability

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

21.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, or by operation of law.

21.5 Relationship

These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and HotClays.

21.6 Force majeure

Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, acts of war or terrorism, civil unrest, labor disputes, internet or utility failures, or acts of government.

21.7 Electronic communications and signatures

By using the Services, you consent to receive communications from us electronically (for example, by email or through the Services), and you agree that electronic communications satisfy any legal requirement that the communication be in writing. You also consent to the use of electronic signatures, contracts, orders, and records.

21.8 Export controls

The Services are subject to U.S. export-control laws. You may not use or access the Services if you are in a country or region subject to a U.S. Government embargo, if you are on a U.S. Government list of prohibited or restricted parties, or if U.S. law otherwise prohibits you from doing so.

21.9 Language

These Terms are in English. Any translation is provided for convenience only. In case of conflict, the English version controls.

21.10 Notices

We may provide notices to you by email to the address on file with your account, by posting a notice in the Services, or by any other reasonable means. You may send notices to us at support@hotclays.com.

21.11 California users and complaints

Under California Civil Code § 1789.3, California users may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

22. How to contact us

Questions about these Terms? Contact us at support@hotclays.com.